1. About this notice
1.1 This Cookie Notice explains how the website at arcnode.com.au and its subdomains (the Website), operated by Arcnode IT Pty Ltd (ACN 697 143 623, ABN 70 697 143 623), uses cookies and similar technologies. It should be read together with our Privacy Policy.
2. What are cookies?
2.1 Cookies are small text files that a website places on your device when you visit. They are widely used to make websites work, to remember your preferences, and to provide information to the website operator about how the site is used.
2.2 Similar technologies, such as web beacons, pixels, local storage, and analytics scripts, perform comparable functions. In this notice, references to cookies include these similar technologies.
3. How we use cookies
The Website uses cookies for the following purposes:
Essential cookies
The public website does not need any essential cookies. Our Customer Portal uses essential cookies or similar browser storage to keep you signed in securely. These cannot be switched off without stopping the Portal from working, and they do not require your consent.
Analytics cookies
These help us understand how visitors use the Website, for example which pages are visited, how long visitors stay, and how they arrived at the site. We use this information to improve the Website.
Google Analytics sets first-party cookies named _ga and _ga_CESDNB3FK9. They store a random identifier for your browser so that Google Analytics can count visits and pages viewed. They last for up to 2 years. Google processes this information in the United States. We see reports, not the identity of individual visitors.
Vercel Web Analytics counts page views without using cookies. It does not store an identifier on your device.
The table below summarises the categories of cookies the Website uses. The specific cookies in each category may change as our analytics providers update their services.
Category | Purpose | Consent needed? |
|---|---|---|
Essential | Keep you signed in to the Customer Portal. The public website sets none. | No (strictly necessary). |
Analytics | Understand how the Website is used, to improve it. | Disclosed; opt out through your browser settings or the Google Analytics Opt-out Browser Add-on (see 4.3). |
4. Managing cookies
4.1 You can control and manage cookies through your browser settings. Most browsers let you refuse or delete cookies. The method varies between browsers, so check your browser's help documentation.
4.2 If you disable cookies, some parts of the Website may not function properly.
4.3 To opt out of Google Analytics, install the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout). You can read how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites.
5. Third-party cookies
5.1 Some cookies on the Website may be set by third parties that provide services to us, such as our analytics provider. These third parties may use cookies to collect information about your use of the Website. Their use of that information is governed by their own privacy policies.
5.2 We do not control third-party cookies. Where the Website embeds content from a third party (for example, a video or a map), that third party may set its own cookies.
6. Changes to this notice
6.1 We may update this Cookie Notice from time to time to reflect changes in the cookies we use or in the law. The current version is published on the Website.
6.2 This notice was last updated on 5 October 2026.
7. Contact us
For any question about this Cookie Notice or about how we handle your information:
Arcnode IT Pty Ltd
Email: legal@arcnode.com.au
Web: arcnode.com.au
Cookie Notice version 1.1. 5 October 2026.
Published by Arcnode IT Pty Ltd. The public website uses Google Analytics and Vercel Web Analytics only; no advertising or social-media tracking.